We collect only what we need
789phl gathers personal information to run your account, process payments, verify your identity, and meet legal obligations — not to build unnecessary data profiles about you.
Data & Privacy
789phl Privacy Policy: How We Handle Your Data
At 789phl, we take privacy seriously. This policy explains exactly what personal information we collect when you use the platform, how we use it, who we may share it with, how we protect it, and what choices you have as a member. We keep things straightforward so you know what to expect.
Privacy at a glance
Six things you should know about 789phl and your data
The full policy below is the binding document. These six cards summarise the main points so you can quickly understand 789phl's approach before reading further.
Your data is not sold
789phl does not sell your personal information to third-party marketers or data brokers. Sharing only happens with service partners, regulators, and law enforcement as required.
Security measures in place
789phl applies technical and organisational safeguards to reduce the risk of unauthorised access, loss, or misuse of the personal data you entrust to us.
You have rights over your data
You can request to access, correct, or delete your personal information. You can also ask us to restrict processing in certain situations. Contact 789phl support to exercise these rights.
Cookies help the platform work
789phl uses cookies and similar tools to keep sessions active, remember preferences, and understand how the platform is being used so we can improve it over time.
Aligned with Philippine law
789phl handles personal data in a manner consistent with the Data Privacy Act of 2012 (Republic Act 10173) and related regulations from the National Privacy Commission.
1Who We Are
789phl operates the online gaming platform available at 789phl.best, offering card games, sports betting, sabong, poker, slots, jackpot slots, and related entertainment services to adult members in the Philippines. When this Privacy Policy refers to "789phl", "we", "us", or "our", it means the operating entity behind the 789phl platform.
789phl acts as the data controller in respect of the personal information collected from members and visitors. This means we determine the purposes for which your data is used and the means by which it is processed. Where third-party service providers process data on our behalf, they act as data processors under our instruction.
Scope: This policy applies to personal data collected through the 789phl website, account registration, deposit and withdrawal processes, game sessions, customer support interactions, and any marketing communications you have agreed to receive from 789phl.
2Personal Data We Collect
789phl collects personal data through several channels depending on how you interact with the platform. Below is a breakdown of the categories of information involved:
Registration information
- Full legal name and date of birth
- Philippine mobile number and email address
- Username and encrypted password
- Nationality and country of residence
Identity verification documents
- Government-issued ID (such as a Philippine passport, SSS card, driver's licence, or PhilSys ID)
- Selfie or facial verification image where required
- Proof of address documents where required
- Source of funds documentation for large transactions
Payment and transaction data
- Payment channel details (e.g., GCash registered name, masked bank account reference)
- Transaction amounts in Philippine Peso, timestamps, and references
- Deposit and withdrawal history
Gaming activity data
- Game sessions accessed, wager amounts, and results
- Bonus usage and promotion participation history
- Session duration and activity timestamps
Technical and device data
- IP address and approximate geolocation
- Device type, operating system, and browser information
- Cookie identifiers and session tokens
- Referral source or traffic origin where applicable
Support and communication data
- Messages submitted through the 789phl support channel
- Content of any complaint, dispute, or enquiry you raise
- Communication preferences you have set in your account
You choose what you share: Some data — such as identity verification documents — is mandatory for certain account functions, including large withdrawals. Other data — such as optional preferences — is voluntary. 789phl will indicate which fields are required at the point of collection.
| Data Category | Mandatory | Primary Purpose |
|---|---|---|
| Registration details | Required | Account creation and identification |
| Identity documents | Conditional | Age verification and compliance |
| Payment data | Required | Processing deposits and withdrawals |
| Gaming activity | Required | Delivering the service and fraud prevention |
| Device and technical data | Required | Security, session management, analytics |
| Support communications | As provided | Resolving queries and disputes |
789phl handles payment data with care so Filipino members can transact with confidence.
3How 789phl Uses Your Data
Every piece of personal data collected by 789phl is used for a specific, legitimate purpose. We do not process your information beyond what is necessary for the purposes described here:
- Providing the service: Managing your account, processing deposits and withdrawals, delivering game access, and responding to your support requests.
- Identity verification and age confirmation: Confirming that you are at least 21 years old, that you are who you say you are, and that your account is not being used by someone else.
- Fraud and security: Detecting unusual account activity, preventing multiple accounts, identifying potentially fraudulent transactions, and protecting the platform from abuse.
- Regulatory compliance: Meeting obligations under Philippine anti-money laundering rules, responsible gaming requirements, and any applicable directives from gaming and financial regulators.
- Improving the platform: Analysing aggregated, anonymised usage patterns to understand which features are most useful, where users encounter problems, and how the 789phl experience can be improved.
- Responsible gaming support: Monitoring gaming patterns to detect signs of problem gambling behaviour and to support players who have requested limits, cooling-off periods, or self-exclusion.
- Communication: Sending account-related notifications such as transaction confirmations, security alerts, and — where you have opted in — promotional updates from 789phl.
Legal basis: 789phl processes your data on the basis of contract performance (operating your account), legal obligation (regulatory compliance), legitimate interest (security and platform improvement), and, where applicable, your explicit consent (such as marketing communications).
4Who We Share Your Data With
789phl does not sell your personal data to third parties. We may share your information only in the following circumstances:
- Payment processors: When you make a deposit or withdrawal, your transaction data is shared with the relevant payment service provider (e.g., GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, Visa, Mastercard networks) to process the transfer. These providers operate under their own privacy policies and are bound by applicable financial regulations.
- Identity verification providers: Third-party KYC (Know Your Customer) and age verification services may process your identity documents on 789phl's behalf when verification is required.
- Game software providers: Game results and session data are processed by the relevant game developer's platform infrastructure. These providers are bound by data processing agreements with 789phl.
- Regulatory bodies: 789phl may be required to disclose account or transaction data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government agencies in response to lawful requests or regulatory audits.
- Law enforcement: Where a valid legal order, court subpoena, or law enforcement request requires disclosure, 789phl will comply to the extent required by Philippine law.
- Professional advisors: Lawyers, auditors, and other professional service providers engaged by 789phl may have limited access to personal data where necessary to provide their services and are bound by confidentiality obligations.
When third parties process your data on our behalf, 789phl ensures appropriate data processing agreements are in place so your information is handled with the same level of care applied internally.
Game session data helps 789phl maintain a fair and secure experience for every Filipino player.
5Cookies and Tracking Technologies
789phl uses cookies, local storage, and similar browser-based technologies to operate the platform effectively. When you use the 789phl website, these tools are placed on your device. Here is what each type does:
- Essential cookies: These keep your session active while you are logged in and remember basic preferences like language. The platform cannot function properly without them.
- Security cookies: These help identify suspicious login attempts, detect session hijacking, and protect your account from unauthorised access.
- Analytics cookies: These collect aggregated, non-personally-identifiable data about how pages on 789phl are used — such as which games are visited most frequently and where users exit the site. This data is used to improve the platform.
- Preference cookies: These remember settings you have chosen within your account, such as display preferences or notification settings, so you do not need to reconfigure them on each visit.
You can manage cookie settings through your browser. Note that disabling essential cookies may prevent you from logging in or using certain platform features. Analytics and preference cookies can typically be disabled without affecting core account functions.
6How Long We Keep Your Data
789phl retains personal data for as long as necessary to fulfil the purposes described in this policy, or as required by Philippine law. General retention periods applied by 789phl are:
- Active account data: Retained for the duration of your membership and for a period after account closure as required by anti-money laundering regulations — typically a minimum of five years from the date of the last transaction.
- Transaction records: Retained for at least five years from the transaction date to meet AMLC requirements and support dispute resolution.
- Identity verification documents: Retained in line with KYC requirements for the period specified by applicable regulations, and deleted thereafter unless there is an ongoing compliance or legal need to retain them.
- Support communications: Retained for up to three years after your last interaction unless the content relates to an ongoing dispute or regulatory matter.
- Anonymised analytics data: May be retained indefinitely as it no longer constitutes personal data after anonymisation.
When retention periods expire and no legal reason exists to keep the data, 789phl will securely delete or anonymise the relevant records.
7How We Protect Your Information
789phl applies a combination of technical and organisational security measures to protect the personal data we hold. These include:
- Encryption of data in transit using industry-standard protocols
- Encrypted storage of passwords — 789phl does not store passwords in readable form
- Access controls ensuring only authorised 789phl personnel can access specific categories of personal data
- Regular internal security reviews and monitoring for unusual activity on accounts and systems
- Data breach response procedures, including obligations to notify affected members and the National Privacy Commission within required timeframes in the event of a significant incident
Your role matters too: No security system is completely infallible. You help protect your account by using a strong and unique password, keeping your login credentials private, not accessing your 789phl account from shared devices, and reporting any suspicious activity to 789phl support promptly.
8Your Data Rights as a Filipino Member
Under the Data Privacy Act of 2012 and its implementing rules, you have specific rights regarding your personal information held by 789phl. You may exercise these rights by contacting 789phl support at any time.
Right to Access
You can request a copy of the personal data 789phl holds about you, including what categories of data we have and why we hold it.
Right to Rectification
If your personal data is inaccurate or outdated, you can request a correction. Some changes can be made directly in your account settings.
Right to Erasure
You can request deletion of your personal data where there is no legal obligation for 789phl to retain it, such as after your account has been closed.
Right to Object
You can object to processing based on legitimate interest, including direct marketing communications you no longer wish to receive from 789phl.
Right to Portability
You can request your personal data in a structured, commonly used format so you can use it elsewhere, where technically feasible.
Right to Complain
If you believe 789phl has mishandled your data, you may file a complaint with the National Privacy Commission of the Philippines.
789phl will respond to data rights requests within 30 calendar days. Some requests may take longer where complex verification is required. We will keep you informed of progress during the review period.
9Protection of Minors
789phl is strictly an adult platform and does not knowingly collect personal data from individuals below 21 years of age. The minimum age requirement is enforced through the registration process, and 789phl may request government-issued ID to verify age before allowing full account access.
If you believe a person under 21 has created an account on 789phl, please contact our support team immediately. Accounts found to belong to minors will be closed without delay, associated gaming activity will be voided, and funds will be handled in accordance with applicable regulations.
10Updates to This Privacy Policy
789phl may revise this Privacy Policy from time to time to reflect changes in law, platform features, data practices, or regulator guidance. When changes are made, the updated policy will be published on this page with a revised review date shown at the top.
For material changes that significantly affect how your data is used or your rights as a member, 789phl will make reasonable efforts to notify you through your registered contact details. Continued use of 789phl after an updated policy has been published constitutes your acceptance of the changes.
We recommend checking this page periodically, especially before making large transactions or sharing additional personal information with 789phl.
11Contact and Data Rights Requests
If you have questions about this Privacy Policy, want to exercise a data right, or need to report a potential data incident involving your 789phl account, contact our support team through the following channel:
Email: support@789phl.best
When submitting a data rights request, please include your registered name, the email address on your account, and a clear description of your request. 789phl may ask you to verify your identity before processing the request to ensure we are responding to the correct account holder.
You can also manage certain privacy and communication preferences directly through your 789phl account settings, including opting out of promotional emails and adjusting responsible gaming settings. Visit the Responsible Gaming page for tools related to gaming limits and self-exclusion.
Ready to join 789phl?
Your data is handled with care. Create a free account to explore hundreds of games — from card games and sports betting to jackpot slots. Set your budget first, play responsibly, and enjoy the experience. Adults 21 and above only.